Recalibrate Strategies Insights. Ideas. Strategies. - page 2

Industry 4.0: Harnessing Its Impact and Opportunities

Industry 4.0” is the term announcing arrival of the 4th industrial revolution. “Industrial revolutions” represent changes so significant they literally transform industries – beginning with manufacturing. Industry 4.0 represents the pervasive connection of people, things and machines, with interconnectivity of numerous innovations and technologies. Europe…

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Leadership Succession Plans Decrease Transition Risks

Leadership transitions – particularly unexpected transitions – are extremely significant events within organizations. Multiple studies show a negative correlation between the time it takes to replace a CEO with future company earnings. Long CEO searches – or worse – making a poor hiring decision, are…

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Tackling Talent Challenges Becomes Strategic Priority

“Turnabout is fair play.” It’s been an employers’ market since the pre-Great Recession downturn. It’s now clear there’s been a reversal. Currently a widespread talent shortage exists, varying by industry, company, skills, education type/level, and experience needs. In today’s hypercompetitive environment, the combination of the…

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Distribution Industry: Adaptive Organizations Achieve Competitive Advantage

Distributors have faced numerous challenges recently, including major slowdowns within industry sectors they serve, and losing business when manufacturers develop programs to sell directly to customers. Wholesalers-distributors serving the two strongest sectors, construction and consumer goods, had greater opportunities than those serving volatile and commodity-driven…

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Love the Money – Hate the Work

By Bob Koester, MSI Financial OK, OK, maybe “hate” the work is a little strong. But serious dislike of the work is a real problem facing businesses in general and family businesses in particular. Several years ago, I visited with the board of directors of…

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The Value of Rewarding ‘Above and Beyond’ Behavior

You have a very negative experience with a customer service representative (CSR) in a situation of importance to you. How do you respond? You have a very positive experience with a CSR in a situation of importance to you. How do you respond? Perhaps it’s…

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Digitization’s Value Doesn’t Extend to Customer Experiences That Require the Human Touch

The focus of organizations of all sizes and across industries on “Digitization” has attracted considerable attention given the impressive impact it’s had on productivity, cost reduction, efficiency, speed … many elements that combined create a lean and agile business infrastructure. However, the customer cannot be…

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Are Your Organization’s Values Demonstrated to Your Customers Consistently?

I seldom feel compelled to contact an organization’s CEO regarding a poor experience. However, a recent experience with my mother at the ER of a hospital that espouses providing quality, compassionate care – and failed miserably doing so – prompted a letter to the CEO….

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Retirement: Preparations are Woefully Short for Many

Baby boomer retirement doesn’t look like that of previous generations. However, nor are boomer retirement trends meeting projections. It figures we’d be a tough group to pin down! What’s consistent with prior generations – so far – is baby boomers’ intention to retire later than…

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Driving Growth in Mid-Market Companies

Often huge conglomerates garner the greatest attention. However, middle-market companies are the strongest drivers of the U.S. economy. Global economic growth is nearing a five-year low. Mid-sized entrepreneurial firms are nimble, flexible and capable of maximizing opportunities. Collectively, their worldwide impact is huge. The middle-market…

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