Recalibrate Strategies Insights. Ideas. Strategies. - page 5

Change: Embrace It, Learn From It, Use It To Achieve Competitive Advantage

Have we reached the point where “constant change” is inherent? Can we simply recognize that no organization or industry is exempt from “constant change”? If we assume change is a constant, then is our best course of action determining best practices for using change to…

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The Importance of Delivering Positive Customer Experiences Drives Organization-wide Digital Transformation

Customers have increasing expectations, and in many cases their customer experiences don’t measure up. Driven by the imperative to greatly improve their customers’ experiences, organizations large and small across numerous industries are realigning and investing in new technology and business models as part of what’s…

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Sometimes Emotions Trump Practicality: Understanding How Emotions Drive Consumer Actions

Brand loyalty continues to decline. A Deloitte 2015 American Pantry Study found “three of four packaged goods categories have seen a decline in ‘must have’ brand loyalty since 2011.” The study identified four attributes currently most important to consumers. They are: • Healthy • Innovative…

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Business Disruptors: Minimize Impact and/or Maximize Innovation Opportunities

 Today’s business environment is increasingly global, subject to extreme volatility and exposed to wide-ranging disruptors. Forces that create business disruptors can be global. All types of industries both initiate and are impacted by disruptors. In some cases disruptors can, at best, be managed. In these…

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Five Considerations When Setting Company Resolutions

A new year provides a great opportunity for a fresh start. However, it’s critical to begin with more than ‘good intentions.’ Not unlike personal New Year’s resolutions, it’s one thing to set company resolutions – resolutions which, if achieved, will make a sustained positive impact…

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Swiftly Putting Competitive Learning Into Action Strengthens Results

Strong leaders recognize the value of gaining, analyzing and using external insight to strengthen their organization’s responsiveness – of particular importance in today’s volatile and ever-changing business environment. Strong competitive intelligence programs require a talented and dedicated team. However, individuals throughout the organization can also…

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Motivating Employees

By Lisa Hays, Fresh Perspective Intro: The right motivator, in recognition of an employee going “above and beyond,” has the potential to create a domino-effect of positive actions. It may seem very basic, but often considerable resources are spent motivating employees to adopt behavior that…

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Empathy: More Powerful Than You Think

By Lisa Hays, Fresh Perspective While often thought of from a personal perspective, empathy is a key component of emotional competency, and critical to superior listening skills, issue resolution, hiring and training, among other essential leadership skill sets. The US Air Force used the “EQ-I”…

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The ABCs still count

By Susan Spaulding While the most enlightened workplaces are striving more than ever before to incorporate authentic gender balance in their workforces, it still remains a universal challenge. It’s challenging not only because of the traditional male dominance that still prevails, but also because many…

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Successful Women Beget Widespread Community Success

By Susan Spaulding We’ve come a long way, baby. Here are some interesting stats about the status of women worldwide (according to the UN Women website): 1) Education: Since 1995, we’ve reached a point where girls and boys worldwide are enrolling in primary school at…

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